Terms of Service 1 — Orenté Beauty

Kindly review the terms and conditions carefully, as they hold binding effect upon receipt of your retainer payment.

To secure the details of your appointment, a non-refundable retainer is required, which will be deducted from your final payment.
Retainers are non-refundable and non-transferable, even in cases where you make changes to the main booking details, such as the date or time.
A grace period of 48 hours is provided for booking amendments, including date and time changes.
For new bookings, a new payment will be required.
Full payment must be made at least seven days prior to the booking date. After the 48-hour grace period, this payment becomes non-refundable and non-transferable.
Please be aware that before and after pictures will be taken during your appointment and may be utilised for social media and marketing purposes.
It is crucial to ensure timely payment to avoid the cancellation of your booking.
If you pay after the original invoice due date, please verify the availability of your preferred date. If it is unavailable, the retainer will be refunded.

Driving mileage is calculated at a rate of £1.50 per mile, based on the full address. You are responsible for covering all travel expenses associated with the booking, including parking.
Depending on the event’s location and the travel time required, accommodation may be necessary the night before.
Should we require taxi services, please arrange them in advance, and the cost will be your responsibility.

This contract becomes binding upon receipt of your retainer payment. Cancellations made after the 48-hour grace period are non-refundable, unless extenuating circumstances (such as bereavement) are communicated to us.

In the event that we are unable to provide the service you paid for, a full refund will be promptly issued.
Rescheduled bookings are subject to availability.

It is your responsibility to comply with government standards.
Please notify us if anyone participating in the booking is experiencing COVID-19 symptoms.

All travel-related costs, including flights, accommodation, and transportation, must be covered by the client.

We have a zero-tolerance policy for any form of physical or verbal abuse. We reserve the right to cancel a booking if such behaviour occurs.